Frequently Asked Questions

Getting Here

Does the hotel have a shuttle?

We offer drop-offs to Tampa International Airport daily from 7 AM to 8 PM. Times are subject to change; please inquire at the front desk.

Do you have on-site parking?

Yes, parking is available for $5 per night, subject to change without notice. Parking for one car is included in your resort fee. Parking for oversized vehicles, including trailers with jet skis and boats, is not available.

Reservations

What time is check-in and checkout?

Check-in is at 3 PM. We welcome check-ins until midnight. Checkout is at 11 AM.

Is early check-in available?

We can usually accommodate early check-ins before 2 PM for a small fee of $35. If you’re interested in early check-in, email us at frontdesk@godfreyhoteltampa.com or visit the front desk.

Is late checkout available?

We can usually accommodate late checkouts for a small fee.

  • Checkouts until 1 PM: $25
  • Checkouts between 1 PM and 3 PM: $55

If you’re interested in a late checkout, email us at frontdesk@godfreyhoteltampa.com or visit the front desk.

Do you require a credit card to guarantee my reservation?

Your reservation must be guaranteed with a valid credit card number at the time of booking. The Godfrey Hotel & Cabanas Tampa will place an authorization on the credit card for one night of the room rate and tax within the cancellation window. If the authorization is unsuccessful, the reservation is not guaranteed and is subject to cancellation. If the authorization is successful, your room will be available until midnight on the day of arrival. If you fail to arrive by midnight, your room will be released and may not be available. If you fail to arrive, 100 percent of the first night will be charged. Upon check-in, an authorization will be placed on your debit or credit card for the anticipated full amount of your stay, including a $100 fee for incidentals per reservation. Cash payment is only accepted upon checkout.

What payment types are accepted?

We accept Visa, Mastercard, American Express, Discover & Diner's Club.

What is your cancellation policy?

Reservations may be cancelled until 72 hours prior to the day of your arrival by 3 PM Eastern to avoid a cancellation penalty of one night’s room rate and tax. If you depart the hotel earlier than your reserved departure date, an early departure fee of one night’s room rate and tax apply. If changes are made to your reservation after booking, rates are subject to change and are based upon availability.

What is included in the resort fee?

A daily resort fee of $18 plus tax applies to all room reservations. The resort fee includes:

  • Self-parking (one space per reservation)
  • Two bottles of water per night
  • Fast Wi-Fi access on multiple devices
  • Access to the fitness center
  • In-room coffee
  • A one-hour bicycle rental
  • Mobile printing and fax services
  • Preferred access to certain WTR events and activities
What is the minimum age requirement to reserve a room?

At least one guest must be age 21 to check in. A valid ID is required.

Do you have accessible rooms?

Please visit our accommodations page to learn more about our accessible rooms.

Do you have connecting rooms?

We do have connecting rooms. Please email frontdesk@godfreyhoteltampa.com for assistance with booking connecting rooms.

How can I book 10 or more rooms?

The Godfrey Hotel & Cabanas Tampa considers 10 or more rooms a group. To book, please contact sales@godfreyhoteltampa.com. We reserve the right to cancel 10 or more rooms booked online.

What is the maximum number of people allowed per room?

Our rooms accommodate four people. You may add an extra adult for a fee of $10. Children age 17 or under stay free when they’re in an existing room with an accompanying adult.

Your Stay

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Health

Is contactless check-in and checkout available?

We do not offer contactless check-in. When you’re ready to check out, you may drop off your key without contact.

Do you provide masks to guests?

No, we do not. Disinfecting wipes and hand sanitizer are available at entrances and in all high-traffic areas.